:root{--navy: #0b102d;--purple: #6236f5;--purple-hover: #4f27d9;--muted: #667085;--border: #e8e3fa;--lavender: #f7f5ff;--white: #ffffff;--danger-bg: #fff5f5;--warn-bg: #fff8eb;font-family:Segoe UI,Helvetica Neue,sans-serif;line-height:1.5;color:var(--navy);background:var(--lavender)}*{box-sizing:border-box}body{margin:0;min-height:100vh;min-height:100dvh}#root{min-height:100vh;min-height:100dvh}.shell{min-height:100vh;min-height:100dvh;display:flex;flex-direction:column;padding:1rem}.shell__header{max-width:720px;width:100%;margin:0 auto 1rem}.brand{display:flex;gap:.75rem;align-items:center}.brand__mark{width:40px;height:40px;border-radius:10px;background:var(--navy);color:var(--white);display:grid;place-items:center;font-size:1rem}.brand__name{margin:0;font-weight:700;letter-spacing:.02em}.brand__sub{margin:0;font-size:.8125rem;color:var(--purple);font-weight:600}.panel{max-width:720px;width:100%;margin:0 auto;background:var(--white);border:1px solid var(--border);border-radius:16px;padding:1.5rem;box-shadow:0 10px 40px color-mix(in srgb,var(--navy) 6%,transparent);flex:1}.panel__top{display:flex;justify-content:space-between;gap:1rem;align-items:flex-start;margin-bottom:.75rem}.panel__top-actions{display:flex;align-items:center;gap:.75rem;flex-shrink:0}h1{margin:0 0 .75rem;font-size:clamp(1.5rem,4vw,2rem);letter-spacing:-.02em}.lede{margin:0 0 1rem;color:var(--navy)}.muted{color:var(--muted);font-weight:500}.actions{display:flex;flex-wrap:wrap;gap:.75rem;margin-top:1.25rem}.btn{min-height:44px;padding:.65rem 1.1rem;border-radius:999px;border:1px solid transparent;font:inherit;font-weight:600;cursor:pointer}.btn:focus-visible{outline:2px solid var(--purple);outline-offset:2px}.btn--primary{background:var(--purple);color:var(--white)}.btn--primary:hover:not(:disabled){background:var(--purple-hover)}.btn--primary:disabled{opacity:.55;cursor:not-allowed}.btn--ghost{background:transparent;border-color:var(--border);color:var(--navy)}.btn--sm{min-height:40px;padding:.4rem .85rem;font-size:.875rem}.status{margin:0 0 1rem;color:var(--muted);font-size:.9375rem}.status--ok{color:#0f7a45;font-weight:600}.callout{padding:1rem;border-radius:12px;background:var(--danger-bg);border:1px solid #f3c1c1}.callout--warn{background:var(--warn-bg);border-color:#f0d9a8}.shell__footer{max-width:720px;width:100%;margin:1rem auto 0;color:var(--muted);font-size:.8125rem}code{font-size:.9em}.form{display:flex;flex-direction:column;gap:1rem;margin-top:1rem}.field{display:flex;flex-direction:column;gap:.4rem;font-weight:600}.field input{min-height:44px;border:1px solid var(--border);border-radius:10px;padding:.55rem .75rem;font:inherit;color:var(--navy);background:var(--white)}.field input:focus-visible{outline:2px solid var(--purple);outline-offset:2px}.form-error{margin:0;color:#b42318;font-weight:600}.org-list{list-style:none;margin:0 0 1rem;padding:0;display:flex;flex-direction:column;gap:.75rem}.org-item{display:flex;justify-content:space-between;gap:1rem;align-items:center;padding:.85rem 0;border-bottom:1px solid var(--border)}.org-item__name{margin:0;font-weight:700}.continue-flow{max-width:720px}.continue-flow h2{margin:.2rem 0 .5rem;font-size:1.15rem}.handoff-preview{margin:1.25rem 0;padding:1rem;border:1px solid var(--border);border-radius:12px;background:var(--lavender)}.handoff-preview>p:not(.muted){margin:0 0 1rem}.handoff-preview dl{display:grid;gap:.75rem;margin:0}.handoff-preview dl div{display:grid;gap:.15rem}.handoff-preview dt{color:var(--muted);font-size:.8125rem;font-weight:700}.handoff-preview dd{margin:0;font-size:.9375rem}.knowledge-panel{max-width:820px}.sara-avatar{width:56px;height:56px;border-radius:50%;background:linear-gradient(145deg,#7b5cff,#4f27d9);color:var(--white);display:grid;place-items:center;font-weight:700;font-size:1.25rem;margin-bottom:1rem}.knowledge-sections{display:grid;grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:.75rem;margin:1.25rem 0}.knowledge-chip{display:flex;justify-content:space-between;align-items:center;gap:.5rem;min-height:48px;padding:.65rem .85rem;border-radius:12px;border:1px solid var(--border);background:var(--lavender);color:var(--navy);font:inherit;font-weight:600;cursor:pointer;text-align:left}.knowledge-chip:disabled{cursor:default;opacity:.9}.knowledge-chip--priority{border-color:color-mix(in srgb,var(--purple) 35%,var(--border));box-shadow:inset 0 0 0 1px color-mix(in srgb,var(--purple) 18%,transparent)}.knowledge-chip:focus-visible{outline:2px solid var(--purple);outline-offset:2px}.empty-state{padding:1.25rem;border-radius:14px;background:var(--lavender);border:1px dashed var(--border)}.knowledge-list{list-style:none;margin:1rem 0 0;padding:0;display:grid;gap:.85rem}.knowledge-card{display:grid;gap:.75rem;padding:1rem;border-radius:14px;border:1px solid var(--border);background:var(--lavender)}.knowledge-card h2{margin:.15rem 0 .35rem;font-size:1.05rem}.knowledge-card__meta{margin:0;color:var(--muted);font-size:.8125rem;font-weight:700;text-transform:uppercase;letter-spacing:.03em}.knowledge-card__content{margin:0 0 .35rem;white-space:pre-wrap}.knowledge-form label{display:flex;flex-direction:column;gap:.4rem;font-weight:600}.knowledge-form input,.knowledge-form select,.knowledge-form textarea{min-height:44px;border:1px solid var(--border);border-radius:10px;padding:.55rem .75rem;font:inherit;color:var(--navy);background:var(--white)}.knowledge-form textarea{min-height:140px;resize:vertical}.completion-panel{margin-top:1.5rem;padding:1rem;border-radius:14px;border:1px solid var(--border);background:color-mix(in srgb,var(--lavender) 70%,white)}.completion-panel h2{margin:0 0 .75rem;font-size:1.1rem}.requirement-list{margin:0 0 1rem;padding-left:1.1rem}.requirement-list .ok{color:#0f7a45;font-weight:600}.requirement-list .missing{color:#9a6700;font-weight:600}.banner{padding:.85rem 1rem;border-radius:12px;margin:.75rem 0}.banner--danger{background:var(--danger-bg);border:1px solid #f3c1c1}.banner--warn{background:var(--warn-bg);border:1px solid #f0d9a8}.banner--info{background:var(--lavender);border:1px solid var(--border)}@media (max-width: 420px){.knowledge-panel{padding:1.1rem}.knowledge-sections{grid-template-columns:1fr 1fr}}.sales-behaviour-panel{max-width:880px}.sb-section{margin:1.5rem 0}.sb-section h2{margin:0 0 .75rem;font-size:1.15rem}.sb-cards{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:.75rem}.sb-cards--three{grid-template-columns:repeat(3,minmax(0,1fr))}.sb-card{display:flex;flex-direction:column;gap:.35rem;min-height:72px;padding:.85rem;border-radius:12px;border:1px solid var(--border);background:var(--lavender);color:var(--navy);font:inherit;text-align:left;cursor:pointer}.sb-card strong{font-size:.95rem}.sb-card span{color:var(--muted);font-size:.8125rem}.sb-card--selected{border-color:color-mix(in srgb,var(--purple) 45%,var(--border));box-shadow:inset 0 0 0 1px color-mix(in srgb,var(--purple) 25%,transparent);background:color-mix(in srgb,var(--lavender) 60%,white)}.sb-card:focus-visible{outline:2px solid var(--purple);outline-offset:2px}.sb-checks{display:grid;gap:.55rem}.sb-check{display:flex;align-items:center;gap:.55rem;font-weight:600}.sb-question-list{list-style:none;margin:0 0 1rem;padding:0;display:grid;gap:.75rem}.sb-question{padding:.85rem;border-radius:12px;border:1px solid var(--border);background:var(--lavender);display:grid;gap:.55rem}.sb-question__text{margin:0}.sb-input{min-height:44px;border:1px solid var(--border);border-radius:10px;padding:.55rem .75rem;font:inherit;width:100%}@media (max-width: 640px){.sb-cards--three{grid-template-columns:1fr}}.channel-selection-panel{max-width:880px}.channel-card-grid{border:0;margin:1.25rem 0 0;padding:0;display:grid;gap:.85rem}.channel-card{display:grid;gap:.45rem;padding:1rem;border:1px solid var(--border);border-radius:14px;background:linear-gradient(180deg,#ffffffeb,#f6f4ffe0);cursor:pointer;transition:border-color .16s ease,box-shadow .16s ease,transform .16s ease}.channel-card:hover{border-color:#9b86f0}.channel-card:focus-within{outline:2px solid #5b3fd4;outline-offset:2px}.channel-card--selected{border-color:#5b3fd4;box-shadow:0 0 0 1px #5b3fd440}.channel-card__header{display:flex;flex-wrap:wrap;align-items:center;gap:.55rem}.channel-card__name{font-weight:700;font-size:1.05rem}.channel-badge,.channel-status-badge{display:inline-flex;align-items:center;gap:.25rem;font-size:.75rem;font-weight:700;letter-spacing:.01em;padding:.2rem .5rem;border-radius:999px;border:1px solid #c9bddf;background:#f4f0fb;color:#4a3a6b}.channel-status-badge{border-style:dashed}.channel-status-badge--ok{border-style:solid;border-color:#b7c9b0;background:#f3f8f1;color:#2f4a2a}.channel-supports{margin:0;padding-left:1.1rem;color:var(--muted);font-size:.9rem}.primary-channel-group{margin:1.25rem 0 0;padding:1rem;border:1px solid var(--border);border-radius:14px}.primary-channel-options{display:grid;gap:.55rem;margin-top:.65rem}.primary-channel-option{display:flex;align-items:center;gap:.55rem;min-height:44px}.channel-actions{margin-top:1.25rem;flex-wrap:wrap}.channel-review{margin:1rem 0;padding:.9rem 1rem;border-radius:12px;background:var(--lavender)}.channel-connection-list{list-style:none;margin:1.25rem 0;padding:0;display:grid;gap:.75rem}.channel-connection-item{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:.75rem;padding:.9rem 1rem;border:1px solid var(--border);border-radius:12px}.whatsapp-connect-panel{display:grid;gap:.55rem;justify-items:end;max-width:min(100%,22rem);text-align:right}.whatsapp-connect-panel__status-row{display:flex;justify-content:flex-end}.whatsapp-connect-panel__message{margin:0;font-size:.9rem}.whatsapp-connect-panel__actions{margin:0;justify-content:flex-end;flex-wrap:wrap;gap:.5rem}.whatsapp-connect-panel .banner{margin:0;text-align:left;width:100%}.banner{margin:1rem 0;padding:.75rem .9rem;border-radius:10px;border:1px solid var(--border)}.banner--info{background:#f3f0ff;border-color:#d7cef5}.banner--warn{background:#fff8e8;border-color:#f0d9a0}.banner--error{background:#fff1f1;border-color:#f0b7b7}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}@media (prefers-reduced-motion: reduce){.channel-card,.whatsapp-connect-panel__actions .btn{transition:none}}@media (max-width: 390px){.channel-card,.channel-connection-item,.primary-channel-group{padding:.8rem}.channel-actions .btn{width:100%}.whatsapp-connect-panel{justify-items:stretch;text-align:left;max-width:100%}.whatsapp-connect-panel__status-row,.whatsapp-connect-panel__actions{justify-content:flex-start}.whatsapp-connect-panel__actions .btn{width:100%}}body{margin:0}